NORD DRIVESYSTEMS has committed INR 45 mn (approx. EUR 600,000) to the expansion of its Indian subsidiary. The investment was used to establish a new service area at the NORD DRIVESYSTEMS Pvt. Ltd. facility in Pune. The factory now boasts a 13,000 m² shop floor and can turn out over 24,000 drives per year. Since 2005, the company has delivered more than 100,000 geared motors to customers across the subcontinent. Short delivery times and fast service are among the most important measures to keep regional customers satisfied. Staffed with a team of experienced, highly trained technicians, the new, expanded service area is crucial to ensure this for the future. In addition, NORD has launched an initiative for service vehicles: they serve customers on location, quickly provide qualified customer service, and are even equipped to offer training.
Illustration 1: P. L. Muthusekkar (NORD India) and Jutta Humbert (Managing Partner at Getriebebau NORD, Germany) open the new service area with an important customer from the construction industry, Ashok Tanna, Managing Director at Linnhoff India Pvt. Ltd.
Illustration 2: Jutta Humbert lights an oil lamp during the opening ceremony of the service area in October 2016
(also pictured, from the left: Ashok Tanna, Managing Director at Linnhoff Pvt. Ltd.,
Alexander Brosh, Global Sales Manager at Getriebebau NORD GmbH & Co. KG,
P. L. Muthusekkar, General Manager at NORD DRIVESYSTEMS Pvt. Ltd.)